Customer Services

If you provide your name, address, date of birth and policy number (if you have one), you can email your question about your car, home or travel insurance quote or policy here

Proof of No Claim Discount

We now accept Proof of No Claim Discount by email. If you'd like to send us your Proof of No Claim Discount, please email [email protected], providing your name, address, date of birth and policy number. If you've any questions about providing proof of your No Claim Discount, you can click here.

Car Insurance Claims

If you’ve registered a Car Insurance claim with us, your dedicated claims team will give you the correct email address to get in touch with them. If you don’t have this you can email [email protected]. Please include your claim reference or policy number so we can pass your email to the right team.

Home Insurance Claims

If you've registered a Home Insurance claim with us, you can get in touch by sending an email to [email protected]. Please include your claim reference or policy number so we can pass your email to the right team.

Unsubscribe from Marketing emails

If you no longer wish to receive marketing emails from us, please email [email protected].

Website Feedback

We're always interested in your opinions about our website, please use our website feedback form to send us suggestions for improvement. PLEASE NOTE: Any quote or policy related questions won't be answered via this form. Instead, please contact our Customer Service department on the relevant phone number or email address shown above, or take a look at our frequently asked questions.

Please note that we cannot accept any responsibility for data lost or intercepted in transit.