Breakdown Assistance

Contact RAC

If your car has broken down and you have RAC Breakdown Assistance included on your policy, you can call them on:

0800 085 6840
Lines are open 24/7

European Emergency: +44 141 248 5491

If you don't have this optional extra, RAC may still be able to help but you will be charged a fee.

Adding RAC Breakdown Assistance to your policy

Breaking down on the road is both frustrating and inconvenient – so you need a breakdown provider that’s both dependable and reliable, while providing great customer service. So you can get back on the road in no time at all, we’ve partnered with the RAC to provide a range of Breakdown Assistance options.

When we said they can get you back on the road in no time at all, we weren’t exaggerating. The RAC fix 4 out 5 cars in an average of 30 minutes by the roadside. 92% of RAC customers would recommend the RAC to other drivers. Not to mention they are the most experienced breakdown provider in the UK

Add this to your policy today by calling us on:

0345 045 2000
Lines are open Mon-Fri 8am-8pm, Sat 9am-5pm and Sun 9am-2pm

Summary of the options available

Description of Cover Roadside Home Recovery
Roadside assistance including unlimited labour Sheilas' Wheels pink tick Sheilas' Wheels pink tick Sheilas' Wheels pink tick
Recovery of your car to the nearest garage. Sheilas' Wheels pink tick Sheilas' Wheels pink tick Sheilas' Wheels pink tick
Caravan and trailer cover Sheilas' Wheels pink tick Sheilas' Wheels pink tick Sheilas' Wheels pink tick
Assistance if you breakdown at home   Sheilas' Wheels pink tick Sheilas' Wheels pink tick
Transport you & your car home, or to a suitable repairer     Sheilas' Wheels pink tick
A choice of:
Hire car to complete your journey
Overnight accommodation while repairs are being carried out
Cost of alternative transport to complete your journey
    Sheilas' Wheels pink tick
Telephone message service to family & friends     Sheilas' Wheels pink tick

Additional Options
Cover for you AND your partner in any vehicle Sheilas' Wheels pink tick Sheilas' Wheels pink tick Sheilas' Wheels pink tick

Roadside Assistance

This is the first level of cover available. It includes unlimited labour at the roadside for the repair of minor mechanical or electrical faults. All you pay for are the parts.

If the vehicle can't be repaired at the roadside then your cover includes recovery to the nearest garage, or destination of your choice within a 10 mile radius of the incident.

This does not include incidents at your home or within one quarter of a mile of your home. Assistance is limited to the vehicle shown on the car insurance Schedule and Certificate of Motor Insurance.

Roadside Assistance and Home Rescue

All the comprehensive benefits of roadside assistance but with the additional reassurance of being covered at home and within one quarter of a mile of your home address.

Roadside Assistance, Home Rescue and Recovery

All the benefits of roadside assistance and home rescue with the addition of a national recovery service for the car, driver and up to 8 passengers anywhere in the UK. There is also an alternative to recovery of:

  • Hire car to complete your journey up to £100, or overnight accommodation up to £150 per person.
  • Chauffeur service if the only driver is unable to drive due to illness or injury.

Cover for any car for you and your partner

For an additional fee, you can extend your breakdown cover to be used for any car you and/or your partner are travelling in. This way you can be sure that you will never be left stranded in a car that has broken down, even when it's not your car!

To add this option to your policy, simply call us on 0345 045 2000.

For more information and full terms and conditions, please refer to the Policy Booklet.