Direct Claims


We’re sorry to hear you’ve been involved in an accident with our customer.

Please contact us on 0141 884 8259 so we can discuss your claim and how we can help you.

Please be aware that your call may be recorded and monitored.

Alternatively, you can email us your name, registration number and phone number to [email protected]. Please include the reference number from the text message that we sent you and we’ll give you a call back.

What benefits do you receive when you use Sheilas' Wheels directly?

  • Our service is provided at no cost to you
  • We can instruct one of our recommended repairers in your local area to carry out repairs
  • Supply of a replacement vehicle free of charge without the need for a credit search. This will be for the duration of repairs or whilst your vehicle damage claim is being settled.
  • You will not have to pay your excess payment if we deal with your vehicle damage
  • 5 year warranty on all labour when using our recommended repairers
  • If you are injured we can deal with your claim without the need for you to instruct a solicitor. By dealing with us directly you will not lose any of the money you are paid for your injury. if you instruct a solicitor they could take a percentage of your injury payment.
  • The claim isn’t managed by your own insurance company so your No Claim Discount won’t be affected
  • Collection and delivery of your vehicle arranged at your convenience

If you’ve already arranged repairs and/or a replacement vehicle, please call us with the details and will contact the company to settle your claim to try and avoid you paying any excess.

Questions you may have:

  • I have a personal injury (click here to find out more)
  • My doctor has recommended treatment (click here to find out more)
  • Will I see a medical expert? (click here to find out more)
  • I've taken some time off work, how do I claim loss of earnings? (click here to find out more)
  • Can I have an interim payment? (click here to find out more)