Website FAQs
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How secure is this site?
We believe that security is of the utmost importance to our customers, which is why we have what we believe are the most secure systems on the market.
We use the latest encryption technology, SSL or Secure Socket Layer, which protects your payment details and all your personal information. We're also registered with VeriSign, a leading Internet Security Company. To verify the site security, click on the padlock at the bottom of the page in the quote process or click on the VeriSign logo below, and this will immediately display our registration certificate. This is proof of our commitment to ensuring your security.
About SSL
If you pay for your policy by credit card, then you'll also have the additional protection of the Consumer Credit Act. Your maximum liability on your credit card is £50 in the event that it is lost or stolen or used fraudulently and your liability stops as soon as you notify the credit card company that the card has been lost or stolen or used fraudulently.
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What are the known browser problems with the Security Certificate and how do I resolve them?
Click here to view browser and third-party application problems that have been recognised by VeriSign.
Click here to test if your browser is capable of the recommended level of security.
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Do you use cookies?
We use sessional and persistent cookies to enhance the level of service we provide to you.
We use sessional cookies to record the areas of the site you visit and the length of time you spend viewing them. They don't identify a user by name. Your browser keeps track of sessional cookies as long as it's running, but deletes them when it's shut down.
We use 30 day persistent cookies if you come to our site from an affiliate site, as a means of tracking the effectiveness of our online advertising. These cookies don't identify a user by name, and are only used to record what site you came from and whether you return to the site within 30 days.
If you object to a cookie being placed on your computer, please adjust your browser to let you know when a cookie is issued or you can choose to have them disabled (although this will prevent us from providing you with a quote). Please refer to the website http://www.aboutcookies.org/ for more detailed instructions on how to control or delete cookies.
