Will you insure me?
There'll be some circumstances where we won't be able to provide a quote for car insurance:
- If any driver is not aged between 19 (21 if male) and 80
- If you do not have at least 1 years No Claim Discount
- If your car is over 20 years old
- If your car doesn't have a United Kingdom registration number, or has a registration number starting with 'Q'
- If any driver has been convicted or cautioned in respect of any offence involving dishonesty, fraud or arson or have any prosecutions or police enquiries pending for such offences
- If any driver has a prosecution(s) pending
- If any driver hasn't informed the DVLA about any medical conditions that are required to be reported (click here to view the DVLA web page covering medical rules for licences)
- If any driver hasn't been resident in the UK for the last 3 years
- If you live in Northern Ireland or the Channel Islands
- If you require third party fire and theft or third party only cover
There'll also be some circumstances where we won't be able to provide a quote online, but our Contact Centre can discuss your requirements in more detail and may be able to offer you a quote - please see below for contact details.
- If any driver has had a driving licence suspended in the last 5 years
- If you aren't the main driver of the car
- If any driver has an occupation in the following categories: taxi or minicab driver, proprietor or controller; performer or presenter in films, TV, radio, music or other performing arts; professional sportsperson, manager or coach; non UK armed forces or diplomatic staff; or connected with gaming, nightclubs, circuses, fairgrounds, amusements, street trading, scrap waste or second hand dealing, fast food delivery
- If your car is valued at more than £50,000
- If your car isn't kept at the policyholder's address
- If the car has been modified from the normal manufacturer's specifications
- If you wish to insure more than 2 additional drivers
- If any driver has not held a full UK driving licence for at least 3 years
The telephone number for our Contact Centre is 0845 604 3552
(office hours: Monday to Friday 8am - 8pm, Saturday 9am - 5pm and Sunday 10am - 2pm).
There may be other situations where we are unable to provide a quote. If we are unable to provide you with a quote you may like to try our sister brand First Alternative who may be able to help.