Breakdown Assistance - Cover Options
We know how important it is to get going when you break down, especially if you are driving alone! Sheilas' Wheels offer competitively priced breakdown assistance cover to help keep you on the road. Our extensive range of options should mean we have the right solution for you. We offer breakdown assistance cover in conjunction with our partner Green Flag - a household name that you can depend on when you need it most.
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Key Features
- An average response time of 39 minutes*
- £10 cash back rapid response pledge if assistance in not there within 60 minutes
- Calls answered within 20secs by knowledgeable UK call centre staff 24 hours a day, 365 days a year
- Green Flag have over 5 million customers and 40 years experience of breakdown assistance
* Response time is based on 242,533 record call outs during October 2010 - September 2011.
To find out how this is calculated visit http://www.greenflag.com/response-time.html
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Summary of the options available
| Description of Cover |
Roadside |
Home |
Recovery |
| Roadside assistance including 1 hour of FREE labour |
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| Recovery of your car to the nearest garage. |
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| Caravan and trailer cover |
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| Assistance if you breakdown at home |
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| Transport you & your car home, or to a suitable repairer |
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A choice of:
Hire car to complete your journey
B&B accommodation while repairs are being carried out
Cost of alternative transport to complete your journey |
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| Telephone message service to family & friends |
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Additional Options |
| Cover for you AND your partner |
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| Please refer to the policy wording for full terms and conditions. |
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Roadside Assistance
This is the first level of cover available. It includes 60 minutes free labour at the roadside for the repair of minor mechanical or electrical faults. All you pay for are the parts.
If the vehicle can't be repaired at the roadside then your cover includes recovery to the nearest garage, or destination of your choice within a 10 mile radius of the incident.
This does not include incidents at your home or within one quarter of a mile of your home. Assistance is limited to the vehicle shown on the car insurance Schedule and Certificate of Motor Insurance.
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Roadside Assistance and Home Rescue
All the comprehensive benefits of roadside assistance but with the additional reassurance of being covered at home and within one quarter of a mile of your home address.
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Roadside Assistance, Home Rescue and Recovery
All the benefits of roadside assistance and home rescue with the addition of a national recovery service for the car, driver and up to 7 passengers anywhere in the UK. There is also an alternative to recovery of:
- Free hire car to complete your journey up to £100, or overnight accommodation up to £150 per person.
- Message handling service. Green Flag will relay up to 3 messages to family, friends or business associates to advise of unforeseen travel delays.
- Chauffeur service if the only driver is unable to drive due to illness or injury.
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Cover for any car for you and your partner
For an additional fee on any of the cover options you can extend your breakdown assistance cover to any car you or your partner is in. This way you can be sure that you will never be left stranded in a car that has broken down, even when it is not your car! To add this option to your policy, simply call us on 0800 051 1397.
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